Privacy policy
Last Updated: Jan 10, 2026
Introduction
At House of Juliora, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, create an account, place an order, or otherwise interact with our services. By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
House of Juliora operates an online jewelry store powered by Shopify. For questions regarding this Privacy Policy, contact us at hello@houseofjuliora.com or by mail at 700 El Camino Real, Suite 120 #1036, Menlo Park, CA 94025.
Information We Collect
We may collect information you provide directly, including your name, email address, shipping and billing address, phone number, account credentials, order history, communications with us, and information submitted through customer service. We also collect technical information such as your IP address, browser type, device information, and website usage necessary to operate and secure the website.
Customer Accounts
If you create an account, we store your account information to allow you to sign in, review orders, save addresses, and provide a personalized shopping experience. You are responsible for maintaining the confidentiality of your account credentials.
Orders and Payments
We offer Shopify Payments, Shop Pay, Shop Pay Installments, Apple Pay, Google Pay, and PayPal. Payment information is processed securely by our payment providers. We do not store your complete payment card information on our own servers.
Cookies
We use cookies and similar technologies that are necessary for the operation of our website, maintaining your shopping cart, remembering preferences, securing your account, and improving functionality. At this time, we do not use Google Analytics, Meta Pixel, or other advertising tracking technologies.
How We Use Information
We use your information to process orders, provide customer support, manage your account, communicate with you about purchases, detect fraud, improve our services, comply with legal obligations, and send promotional emails if you have chosen to receive them through Shopify Email. You may unsubscribe from marketing emails at any time.
Sharing Information
We share information only when necessary to operate our business. This includes Shopify, payment processors, shipping providers, technology providers, professional advisors, and government authorities when required by law. We do not sell your personal information.
Shopify
Our store is hosted by Shopify. Information you submit through our website may be processed by Shopify to provide hosting, checkout, payment processing, fraud prevention, and related ecommerce services. Shopify processes information according to its own privacy practices.
Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect your information. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or object to certain processing. California residents may have additional rights under applicable California privacy laws. To exercise your rights, email hello@houseofjuliora.com.
Children's Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.
International Transfers
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
Changes
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
Contact Us
House of Juliora
Email: hello@houseofjuliora.com
Mail: 700 El Camino Real, Suite 120 #1036, Menlo Park, CA 94025
Important Note
This policy is customized for your current Shopify configuration based on the information you provided. It is intended as a high-quality website privacy policy, but it is not a substitute for legal advice. If your business expands to use analytics, advertising pixels, loyalty programs, review apps, SMS marketing, or additional third-party services, this policy should be updated accordingly.
